Privacy Policy
Introduction
Incoclox is committed to protecting the privacy of our clients and ensuring that their personal information is collected, used, and disclosed in accordance with the Protection of Personal Information Act (POPIA) and other relevant data protection laws. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
We collect the following types of personal information:
Personal Identification Information: Name, address, phone number, email address, and other contact details.
Financial Information: Bank account details, credit history, and other financial data necessary for providing our services.
Employment Information: Employment status, employer details, and income information.
Transactional Information: Details of services provided, transaction history, and communication records.
How We Use Your Information
Incoclox uses your personal information for the following purposes:
Service Delivery: To provide and manage our financial services, including tender financing, business funding, and short-term loans.
Customer Support: To respond to your inquiries and provide customer service.
Regulatory Compliance: To comply with legal and regulatory requirements.
Marketing and Communication: To send you promotional materials and updates, with your consent.
Operational Efficiency: To improve our services and enhance your customer experience.
Information Sharing and Disclosure
We may share your personal information with:
Service Providers: Third-party service providers who assist us in delivering our services.
Regulatory Bodies: Government agencies and regulatory bodies as required by law.
Business Partners: Other financial institutions or partners involved in processing transactions.
Security of Your Information
We implement a variety of security measures to protect your personal information, including encryption, secure storage, and access controls. Only authorized personnel have access to your information, and they are required to maintain its confidentiality.
Your Rights
You have the right to:
Access Your Information: Request a copy of the personal information we hold about you.
Correct Your Information: Request corrections to any inaccurate or incomplete information.
Withdraw Consent: Withdraw your consent to our use of your personal information.
Object to Processing: Object to the processing of your personal information under certain circumstances.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@incoclox.co.za
Phone: +27 73 221 8183
Address: Menlyn Central Towers, 7th Floor, Pretoria, South Africa
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.
Effective Date: June 6, 2024